Compensation Details:

$70000 - $90000 per year

Job Description:

About C. Woods Company: Helpful meets helpful. C Woods is now Ace Hardware Home Services! It’s still the same great C Woods team that you know and trust – so what’s changed? Just our name. Now bringing helpful plumbing services to your home, supporting over 5,800 neighborhood stores across the country, Ace Hardware is a company dedicated to providing helpful service to local communities. Much like C Woods, Ace Hardware is dedicated to delivering an amazing experience to every customer, every time. Ace Hardware stores are locally owned and operated, with the goal to be helpful in the aisle and now in the home. We are excited to grow C Woods together with Ace and continue to support the local community for years to come. To learn more, visit: www.cwoodsco.com

About the Role

C. Woods is looking for a Plumbing Manager to build and lead our plumbing services division. This role is responsible for launching the division, hiring and developing a high-performing team, and overseeing residential and light commercial plumbing operations. The Plumbing Manager partners closely with the General Manager and other division leaders to drive safe, profitable, and customer-focused operations.

What You’ll Do

• Build, lead, and manage a team of plumbers supporting residential and commercial installation, repair, and maintenance work.
• Plan and oversee daily operations, including scheduling, job assignments, technical support, and prioritization of service demand.
• Set and enforce standards for performance, quality, safety, training, and policy compliance.
• Recruit, interview, hire, onboard, and develop plumbing staff to meet business growth and workload needs.
• Partner with dispatch to balance labor capacity with customer demand.
• Own department performance, including budgets, revenue, margins, and operational goals.
• Review work orders, invoices, and time reports to ensure job profitability.
• Collaborate with the HVAC Service Manager to support lead generation, cross-selling, maintenance agreements, and larger project estimates.
• Manage larger installations and projects from planning through startup and turnover, coordinating technicians and subcontractors as needed.
• Stay current on plumbing products, codes, and best practices; ensure ongoing technical training for the team.
• Perform additional duties as needed to support efficient department operations.

What We’re Looking For

• Active Journeyman Plumber license (required).
• 5+ years of plumbing management experience, or an equivalent combination of education and experience.
• 2+ years of people leadership experience with a track record of building strong, productive teams.
• Strong technical knowledge of plumbing systems, codes, and industry standards.
• Ability to read and interpret manuals, schematics, and technical documentation.
• Sales or customer service experience preferred.
• Proven ability to lead, coach, and hold teams accountable.
• Strong communication and interpersonal skills.
• Results-driven, proactive, and solution-oriented.
• Calm, consistent leadership style, even in high-pressure situations.

Physical Requirements

• Ability to safely operate hand and power tools used in plumbing work.
• Regularly lift, carry, push, and pull up to 50 pounds; occasionally up to 100 pounds.
• Ability to stand, walk, bend, stoop, kneel, reach, and climb throughout the workday.
• Comfortable working on ladders, scaffolding, and lifts.
• Ability to work indoors and outdoors in varying weather conditions.
• Visual and hearing ability (with or without accommodation) to read plans, complete inspections, and communicate effectively.

Why should you join our team?

We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don’t often see values like these in most corporate statements, but Ace Hardware Home Services, Inc. is different. These things are important to us. They represent our commitment to the company, our employees, and to the Ace brand.

In addition to providing our employees a great culture, we offer competitive benefits* that address life’s necessities and perks, many of which expand and improve year after year, including:

• Incentive/Commission/Bonus opportunities (Based on role / grade level)

• 401(k) retirement savings plan with matching company contributions, eligible on your first day!

• Comprehensive health coverage (medical, dental, vision, company paid short-term disability, and long-term disability) and life insurance benefits for you and your dependents.

• Warehouse Merchandise Discount!

• Paid time off & paid holidays (depending on role and month of hire)

• Career Growth & opportunities within several channels (Plumbing, Heating, Cooling, Electrical, Handyman, Customer Service and others). Your career at Ace is more than just a job. It’s a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities.

• You are joining a team that’s committed to your success and invested in your future. We provide the tools, hands-on training, formal education, and coaching to help you become a trusted expert in your craft, grow your career, and make a meaningful impact serving co-workers, customers, and your community.

• Robust Employee Assistance Program, which will provide professional assistance for personal, legal, financial, work, childcare and elder care support.

* Benefits are provided in compliance with applicable laws, plans and policies.

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About Ace Hardware Home Services, Inc.

Ace Hardware has been serving neighbors throughout America for over 100 years. Ace launched Ace Hardware Home Services Inc. and is now Bringing Helpful to Your Home℠. Ace Hardware Home Services offers a wide range of residential maintenance and home repair services including plumbing, heating, cooling, electrical, handyman and painting with the signature Ace Helpful service our customers know. Helpful is what we do – and Ace is on a Mission to be the best, most trusted provider of home preservation services.

Equal Opportunity Employer
Ace Hardware Home Services, Inc. is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws.

Disclaimers

The pay range for this position starts as listed in the job posting but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual’s education, training and experience, the position’s work location, required travel (if any), and external market conditions when determining the final salary for potential new hires.

Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace Hardware Home Services position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview.

This written “Position Description” is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Home Services reserves the right to change job duties, including essential job functions, according to business necessity.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Notice to Philadelphia, PA candidates: When reviewing a post-offer background check, we will conduct an individualized assessment based on the applicant or employee’s specific record and the duties and requirements of the specific job.